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Privacy Policy

What this site collects, why, how it is protected, how cookies are used, and your rights to access or delete your own information.

This page explains how the TMC LAB website handles your information when you visit the site or contact us.

What we collect

When you submit a request through the online enquiry or message form, we collect the name, phone number, email address and requirement description you provide. This information is used to reply to your enquiry and arrange follow-up communication.

How the information is used

Information you submit is used only to discuss your testing requirement, issue a plan and quotation, and send necessary notifications during project execution. We do not publish your contact details or requirement, and do not provide them to third parties unrelated to the project.

Cookies and traffic statistics

This site uses cookies strictly necessary for basic page functionality, and measures page traffic in order to improve the content. We do not use cookies to track your behaviour on other websites.

Your rights

You may ask to access, correct or delete the information you submitted at any time by emailing cert@tmc-lab.com.

Policy updates

Any change to this policy will be published on this page. For information handling specific to a project, the signed contract and confidentiality agreement between both parties prevail.

Have a testing requirement? Send us your product details

Tell us the product model and test requirements. Our engineers will map out the test plan, the applicable standards and the item combination, and provide a quotation reference. The more specific the request, the sharper the answer.

  • Free scoping of the test plan and standards
  • Pre-scan testing during R&D to cut rework cost
  • On-site visits and witnessed testing supported
  • Scheduling per project, with progress updates at each milestone

Received — we will contact you shortly and follow up with a test plan and quotation.

By submitting you agree to be contacted by phone or email. Scheduling follows the project’s actual availability and is subject to mutual confirmation.

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